Trusted by 200+ leading enterprises with complex technical products
AI assisted support experience
99.1%
CSAT
"Kapa doesn't guess. If it doesn't know, it says so. That's why we trust it in front of customers."
Mike Merit
Chief Customer Officer
Complex technical support tickets
+55%
deflection
"We've tripled our customer count while keeping our support headcount flat."
Travis Perkins
VP of Customer Experience
Time saved for customers per month
7,000
hours
“Kapa cuts out time-to-value dramatically. n8n users onboard and convert faster”
Jan Oberhauser
CEO
DOn't build it yourself
Zero
maintenance
“Kapa’s value is irrefutable. It let’s our engineers stay focused building Netlify.”
Dana Lawson
CTO
HOW IT WORKS
Kapa turns your documentation into technical answers customers trust
01 - CONNECT
Connect all of your technical knowledge
No source is too complex. Kapa can handle it all - from 40k pages of versioned technical documentation to 300 page datasheet PDFs.
02 - ANSWER ENGINE
Trust the answers
Every answer is grounded in your sources before it reaches a customer. When Kapa isn't sure, it says "I don't know".
03 - DEPLOY
Deploy wherever your customers are
Kapa provides production-ready applications powered by your knowledge across support, documentation and internal tooling.
