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Run Kapa from Claude, Cursor and Codex with Kapa MCP

Introducing Kapa MCP

Hardware engineerHow do I factory reset the X200?
KapaHold the reset button for 10 seconds until the LED blinks blue, then release.X200 manual

Y

Backed by Y Combinator

Backed by YC

G2

4.9

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AI support agent for technical products

AI support agent for
technical products

AI support agent for technical products

Accurate answers from your docs, manuals and past tickets. Built for software and hardware teams.

Accurate answers from your docs, manuals and past tickets. Built for software and hardware teams.

Trusted by support and CX teams at the worldโ€™s most technical companies

Trusted by support and CX teams at the worldโ€™s most technical companies


Canonical
Anaconda
Matillion

Up to 91% of questions answered without a ticket

See all customer stories
Nordic Semiconductor
91%self-serve rateMost customer questions get answered without a ticket.
Eivind Rรธnning, Nordic SemiconductorEivind RรธnningVP of IT and Digitalization, Nordic
Logitech
99%+answer accuracyโ€œKapa is a major part of our plan to grow more cost-effectively.โ€
Andy Vayo, LogitechAndy VayoHead of Enterprise Support, Logitech
Tailscale
3xcustomers on the same support teamDeflection on complex tickets rose from 33% to 55%.
Travis Perkins, TailscaleTravis PerkinsVP of Customer Experience, Tailscale
Raspberry Pi
โ€œKapa performed better on accuracy.โ€
Gordon Hollingworth, Raspberry PiGordon HollingworthCTO, Raspberry Pi
monday.com
98%self-serve rateRuns inside the product for 100,000+ customers.
Daniel Hai, monday.comDaniel HaiAI Product Manager, monday.com
n8n
1M+AI interactions a yearโ€œKapa cuts our time-to-value dramatically.โ€
Jan Oberhauser, n8nJan OberhauserCEO, n8n
ClickHouse
<1 weekto go liveโ€œWe're so happy with Kapa as our docs AI.โ€
Tanya Bragin, ClickHouseTanya BraginVP of Product, ClickHouse
Silicon Labs
400k+questions answeredLive on its website, docs, support form and MCP.
Radhika Chennakeshavula, Silicon LabsRadhika ChennakeshavulaCIO, Silicon Labs

Works wherever your customers ask

Set it up once. Kapa answers on every channel.

Explore integrations
WebsiteWidgetAny websiteMintlifyGitBook
HelpdeskAppZendeskSalesforceIntercom
Chat appsAppSlackTeamsDiscord
Coding agentsMCPClaudeCursorChatGPT

Built by a world-class research team

We test answer accuracy on real support content, from manuals to tickets, and publish what we find.

See all research

Enterprise-grade security and controls

Zero data retention & PII masking

Limit data retention and mask PII.

SOC 2

SOC 2 & GDPR

Independently audited controls.

SSO & RBAC

Single sign-on and role-based access.

EU/US

Data regions

US and EU hosting.

AI support agent for technical products

Forward-deployed engineers can help you set it up too.
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Frequently asked questions

What is Kapa?

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Kapa is an AI support agent for technical products. It answers customer questions from your docs, manuals, past tickets and community threads, cites its sources, and hands off to your team when it does not know the answer.

How accurate is it on technical questions?

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How is this different from building it ourselves?

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Why not use the AI built into our helpdesk?

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Does it work with our helpdesk?

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Which knowledge sources can it use?

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Where can customers use it?

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How long does setup take?

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Is our data secure?

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How does pricing work?

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Can Kapa run on-prem or in our own VPC?

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