Available to +300k developers worldwide

Instant

AI answers

to technical questions

to technical questions

Kapa.ai learns from your technical resources to generate an LLM-powered chatbot that answers developer questions automatically and helps you find gaps in your docs.

Kapa.ai learns from your technical resources to generate an LLM-powered chatbot that answers developer questions automatically and helps you find gaps in your docs.

Backed by

Developer

Developer

Developer

Developer

trusted by +50 leading community-focused teams

Powers #ask-ai support channel in OpenAI's Developer Discord

Powers #ask-ai support channel in OpenAI's Developer Discord

How

kapa.ai

works.

We help developer-facing teams use large language models to instantly answer questions.

Connect Sources

Use your existing knowledge sources from our catalogue of +40 technical source connectors.

Deploy AI Bot

Deploy your custom AI bot where devs have questions (e.g., Docs, Slack, Discord, API, Zendesk).

Improve Dev Experience

Eliminate response waiting time, put support on autopilot and identify documentation gaps.

k

120%

Answered questions

hours

Waiting time eliminated

Most common themes

14

7

4

3

Documentation

gaps found

“With kapa, I have been able to reduce the time spent answering developer questions on Slack. I anticipate kapa handling more and more of the questions we get!”

“With kapa, I have been able to reduce the time spent answering developer questions on Slack. I anticipate kapa handling more and more of the questions we get!”

“With kapa, I have been able to reduce the time spent answering developer questions on Slack. I anticipate kapa handling more and more of the questions we get!”

Shyamal Anadkat

Applied AI @ OpenAI

+

+

+

Communities using kapa.ai to improve dev experience.

Communities using kapa.ai to improve dev experience.

Communities using kapa.ai to improve dev experience.

+k

+k

+k

Developers have access to kapa.ai across communities.

Developers have access to kapa.ai across communities.

Developers have access to kapa.ai across communities.

+m

+m

+m

Support hours reduced across communities.

Support hours reduced across communities.

Support hours reduced across communities.

+40 integrations

for every

technical knowledge

source.

Use off-the-shelf integrations to leverage all of your existing knowledge sources (e.g., Docs, GitHub, Slack)

Better

than a chatbot.

LLM prototypes are easy to demo, but hard to deploy to production. Kapa.ai makes this possible.

Automatically
Stays Up to Date

When you make updates to your docs, blogs or answer more support questions, kapa.ai automatically learns to stay up to date.

Always Grounded
in Truth

Say goodbye to hallucinations. Kapa is grounded in the truth provided by your knowledge sources, ensuring high accuracy and reliability.

Feedback Loop for
Improved Answers
Feedback Loop for Improved Answers

Kapa.ai benefits from a feedback loop based on user responses, providing better answers over time.

Manage your bot

from the

kapa

platform

Use the self-service app to manage your LLM-powered support bot.

Manage knowledge sources

Keep your sources automatically refreshed and up to date.

Track usage with analytics

See exactly what your users are asking your bot.

Identify documentation gaps

Spot common themes and documentation gaps

Improve answers

Identify uncertain answers and provide corrections

Deploy kapa.ai

where your

users have

questions

Use off-the-shelf integrations that take less than 5 minutes to deploy and customize

Docs Widget

Create an embeddable kapa.ai docs widget that can be integrated in 1-line into any website. (incl. Docusaurus)

USED BY

Slack

Create a kapa.ai Slack bot that can either auto-reply to forum posts or answer questions when mentioned.

USED BY

Discord

Create a kapa.ai Discord bot that can either auto-reply to forum posts or answer questions when mentioned.

USED BY

Zendesk

Install kapa as a Zendesk app to reduce the time your agents spend on answering tickets.

USED BY

API

Build on top of the kapa.ai core infrastructure and leverage the API to answer technical questions automatically.

USED BY

”Kapa is essential to our community support, now handling over 80% of developer questions, and freeing out team to focus on higher-value tasks”

”Kapa is essential to our community support, now handling over 80% of developer questions, and freeing out team to focus on higher-value tasks”

Erica D.Souza

Head of Technical Support @ Airbyte

What users are

saying

about kapa.ai

Matt

@mattmilan_dev

Got to say @prisma incorporating @kapa_ai onto their docs is a truly revolutionary usage for AI. All other tools should take a page out of their book.


I ask a technical question and receive back the answer, references, and future open proposals for changes. Incredible!

Got to say @prisma incorporating @kapa_ai onto their docs is a truly revolutionary usage for AI. All other tools should take a page out of their book.


I ask a technical question and receive back the answer, references, and future open proposals for changes. Incredible!

Start improving developer experience and reducing support now.

Explore kapa.ai with the founding team and spin up a demo environment in less than 24 hours.