Kapa builds accurate AI agents from your technical documentation and 50+ other sources. Deploy across support, docs, and internal teams in hours.
WHO USES KAPA
Build consistent AI experiences across docs, support, in-product, and beyond.
SUPPORT & SOLUTIONS ENGINEERING
+%
DOCUMENTATION & EDUCATION
+%
PRODUCT & ENGINEERING
< week
INTERNAL ENABLEMENT
+k
How it works
Grounded answers out of the box, reused across support, docs, and product.
TRUST
One bad answer destroys trust. Kapa only responds when sources back it up.
Alex Garnett
Staff DevRel @ Temporal
PRE-BUILT INTEGRATIONS
Pre-built ways to deploy kapa.ai into existing tools and workflows.
CUSTOMER RESULTS
Reduced support load, faster onboarding, and fewer systems to maintain.
ANALYTICS PLATform
Track questions, find gaps, and see where answers fall short.
Top Questions
Trending user topics
"G Pro X firmware update?"
+12%
"Windows 11 driver support"
+8%
"Bluetooth keeps dropping"
+5%
"Support for USB-C?"
+3%
"Bluetooth keeps dropping"
+1%
"Bluetooth keeps dropping"
+12%
Uncertainty
Insufficient content rate
%
0.5pts this month
Top Languages
User preference
English
82%
Japanese
8%
Spanish
4%
Portuguese
2%
Top Sources
Most cited knowledge
Support Articles
k
Product Manuals
k
Community For...
k
Documentation
k
Support Articles
k
Build vs Buy
Stop rebuilding AI infrastructure. Ship something that holds up in production.
Build In-House
With kapa.ai
4-6 months
< 1 day
ENTERPRISE READY
Enterprise-grade security, LLM and data privacy practices.
Frequently asked questions
How long does setup take?
We start with a quick 30-minute consultation and platform walkthrough, then set you up with a 14-day free trial where we handle all the heavy lifting. Most customers are live in production within two weeks.
Book a demo →
How does pricing work?
We offer flexible pricing based on your use case and usage volume.
See pricing →
How accurate is kapa and how do you prevent hallucinations?
Kapa uses RAG to answer only from your sources, never from the open web, and says "I don't know" when it lacks sufficient information. Our analytics show you exactly where content gaps exist so you can improve over time.
Start with a free trial to test with your real questions-companies like OpenAI and Logitech trust us for this reason.
Why should I use kapa instead of building in-house?
Getting 70% of the way there is easy, but the last 30% (accuracy, analytics, avoiding hallucinations) takes 6+ months and ongoing maintenance as models evolve. We've spent 2+ years solving this so your engineers can focus on your core product.
Read more →
Is my data secure?
Yes. We're SOC 2 Type II certified with data encrypted at rest and in transit on Google Cloud. We have DPAs with all LLM providers (OpenAI, Anthropic) that prohibit training on your data. PII masking is available for sensitive sources.
Learn more →
What data sources can you connect?
We support 50+ plug-and-play connectors including docs sites, GitHub, Slack, Discord, Zendesk, Confluence, Notion, and more. Sources refresh automatically on a weekly basis. If you have the data, we can ingest it.
See all data sources →
Can I use kapa to power my own AI agents?
Yes. You can add kapa as a tool call in your agentic workflows via our hosted MCP server or API. Your agent handles native actions (queries, mutations, workflows) while kapa provides accurate product knowledge, so users get answers without hallucinations.
Learn how →
Do you offer an MCP server?
Yes. We offer a hosted MCP server that you can deploy in one click. Your users can connect it to Cursor, Claude, VS Code, or ChatGPT to query your docs without leaving their editor. Companies like Redpanda, Medusa, and Expo have shipped this to their developer communities.
Learn more →
AI that actually understands your product
See how kapa.ai can transform your docs, support, and product experience