Knowledge index

Consumer Finance Complaints (CFPB)

Consumer finance complaints from the CFPB: narratives released under FOIA, with the product, issue and company response.

Works with

Claude Code, Codex, Claude, ChatGPT, Grok and any MCP client

Domain

Finance

Size

23.9k narratives

Coverage

Narratives released under FOIA

Example questions

What issues do consumers report most about mortgage servicing transfers?

Find complaints about disputed credit report entries that were not corrected.

How do consumers describe problems closing a bank account?

Use cases

Compliance teams

Compliance teams

Review complaints about your products and the issues they raise.

Product teams

Product teams

Find where customers get stuck in onboarding, disputes and account closure.

Researchers

Researchers

Compare complaint patterns across products and companies.

About this index

The Consumer Financial Protection Bureau collects complaints about financial products and releases complaint narratives through Freedom of Information Act requests. Each narrative names the product, the issue, the company’s response and the consumer’s account of what happened. This Kapa index covers the released narratives, mirrored for agent search. It is not a complete CFPB archive.

Owner

Consumer Financial Protection Bureau

Coverage

Narratives released under FOIA

License and credit

Data comes from the Consumer Financial Protection Bureau. Kapa provides this page and the MCP URL. It is not an official CFPB product and implies no endorsement. Credit CFPB when citing.

Caveats

Narratives are consumer accounts and are not verified by the CFPB. Check details against the source before relying on them.

Add to your agent

Copy the setup prompt and paste into your agent.

Or add it manually

MCP URL

https://cfpb-foia.mcp.kapa.ai

Claude Code

Codex

Claude

ChatGPT

Grok Bot

Other

claude mcp add --transport http

cfpb-foia

https://cfpb-foia.mcp.kapa.ai

Then run /mcp and finish sign-in in the browser.

Example

With the MCP, Claude cites the actual records

Same question, same model (Opus 5.5, high effort). Left: Claude with web search. Right: Claude with this index.

Normal Claude

Web search

With knowledge index

CFPB

MCP

Frequently asked questions

What is a knowledge index?

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A searchable index of a public data source, like NASA's aviation safety reports, that your agent can query over MCP.

How do I add one to my agent?

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How is this different from web search?

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Is it free?

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Are these official connectors?

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Can I create my own index?

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Create your own index

Connect your own sources and get a private MCP URL.