AI built for technical products - so customers get accurate answers instantly and your team focuses on the tickets that matter.
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INSTANT ANSWERS
"Kapa.ai is the only LLM-based system I trust to put in front of our customers."
Rusty Wilson
VP Support @ Sonatype
Embed an AI widget on your help center or docs site. Customers get instant, cited answers grounded in your documentation.
One script tag on your existing support form. Kapa answers the question before the customer hits submit. If it resolves, the ticket never gets created. Exact deflection rate, not estimates.
Embed an AI widget on your help center or docs site. Customers get instant, cited answers grounded in your documentation.
Kapa surfaces the questions your docs can't answer, clustered by theme. Every gap becomes a Jira ticket or a doc improvement.
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Docs
“Best-of-breed. Other vendors scored 60%. Kapa scored 99% and is in a different league.”
Andy Vayo
Head of Enterprise Support
B2B support with best-in-class 99%+ accuracy
AI that actually knows your product
See how kapa.ai can transform your docs, support, and product experience.