Don't waste time building a technical RAG chatbot. We created one for you.
Kapa.ai turns your technical content into a production-ready Al assistant you can deploy to your users and employees in days.
See kapa.ai in action across 200+ modern, technical companies.
Ask AI
API
Ask AI
Docs
Ask AI
In Product
Ask AI
Docs Widget
AI assistant for Docker's documentation site
Ask AI
Discord
Ask AI
Help Center
Ticket Deflector
In Product
Building an AI assistant on your knowledge seems simple... until you try it.
Building an AI assistant on your knowledge seems simple... until you try it.
Building an AI assistant on your knowledge seems simple... until you try it.
Building an AI assistant on your knowledge seems simple... until you try it.
Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.
Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.
Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.
Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.
Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.
Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.
Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.
Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.
Without a large test set, you don't catch the million edge cases.
Without a large test set, you don't catch the million edge cases.
Without a large test set, you don't catch the million edge cases.
Without a large test set, you don't catch the million edge cases.
You’ll need to build and maintain lots of front-end apps.
You’ll need to build and maintain lots of front-end apps.
You’ll need to build and maintain lots of front-end apps.
You’ll need to build and maintain lots of front-end apps.
By the time you build it all, it’s obsolete.
By the time you build it all, it’s obsolete.
By the time you build it all, it’s obsolete.
By the time you build it all, it’s obsolete.
You don’t need to become a RAG expert.
You just need Kapa.
You don’t need to become a RAG expert.
You just need Kapa.
You don’t need to become a RAG expert.
You just need Kapa.
You don’t need to become a RAG expert.
You just need Kapa.
Fully packaged AI assistant for your docs
Fully packaged AI assistant for your docs
Built for technical content and audiences
Built for technical content and audiences
So accurate even OpenAI use it
So accurate even OpenAI use it
Connect your technical data sources in a few clicks
No need to spend months structuring sources into RAG. Our secure LLM-optimized connectors instantly work with:
Websites
Websites
Websites
Knowledge bases
Knowledge bases
Knowledge bases
Support tickets
Support tickets
Support tickets
Chat messages
Chat messages
Chat messages
GitHub repos
GitHub repos
GitHub repos
Website
Docusaurus
Github
Discord
Stack
Overflow
Discourse
Forum
Youtube
Wordpress
External Sources
Internal Sources
Notion
Salesforce
Confluence
Jira
PDF
Google
Drive
Zendesk
Hubspot
Website
Docusaurus
Github
Discord
Stack
Overflow
Discourse
Forum
Youtube
Wordpress
External Sources
Internal Sources
Notion
Salesforce
Confluence
Jira
PDF
Google
Drive
Zendesk
Hubspot
Website
Docusaurus
Github
Discord
Stack
Overflow
Discourse
Forum
Youtube
Wordpress
External Sources
Internal Sources
Notion
Salesforce
Confluence
Jira
PDF
Google
Drive
Zendesk
Hubspot
"Kapa.ai shows how far you can push verticalized Al systems today"
Shyamal Anadkat
Applied AI at OpenAI
We configured your AI answer engine for one thing: accuracy
Don’t waste time optimizing your RAG pipeline. We've optimized our answer engine for technical questions on our leading proprietary evaluations, so you can confidently deploy.
Battle-tested in production across 200+ companies
Battle-tested in production across 200+ companies
Battle-tested in production across 200+ companies
Constantly tested against propietary evals
Constantly tested against propietary evals
Constantly tested against propietary evals
Knows when to say "I don't know"
Knows when to say "I don't know"
Knows when to say "I don't know"
Grounded in source citations
Grounded in source citations
Grounded in source citations
Securely deploy your AI assistant to maximize ROI
All you need is a few clicks or lines of code to launch our secure and modern UX wherever your users need help.
Ask AI: Embed Al chat in your docs and products
Ask AI: Embed Al chat in your docs and products
Ask AI: Embed Al chat in your docs and products
Ask AI: Embed Al chat in your docs and products
Ticket Deflector: Instantly reduce support tickets
Ticket Deflector: Instantly reduce support tickets
Ticket Deflector: Instantly reduce support tickets
Ticket Deflector: Instantly reduce support tickets
Internal Assistant: Secure chat app for your teams
Internal Assistant: Secure chat app for your teams
Internal Assistant: Secure chat app for your teams
Internal Assistant: Secure chat app for your teams
Ask AI
Ticket Deflector
Internal Assistant
Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers
Ask AI
Ticket Deflector
Internal Assistant
Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers
Ask AI
Ticket Deflector
Internal Assistant
Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers
Ask AI
Ticket Deflector
Internal Assistant
Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers
k
Answered
questions
k
Knowledge base citations
h
Waiting time
eliminated
Weekly active
users
Most common themes
14
7
4
3
85%
CSAT
Documentation
gaps found
k
Answered
questions
k
Knowledge base citations
h
Waiting time
eliminated
Weekly active
users
Most common themes
14
7
4
3
85%
CSAT
Documentation
gaps found
k
Answered
questions
k
Knowledge base citations
h
Waiting time
eliminated
Weekly active
users
Most common themes
14
7
4
3
85%
CSAT
Documentation
gaps found
k
Answered
questions
k
Knowledge base citations
h
Waiting time
eliminated
Weekly active
users
Most common themes
14
7
4
3
85%
CSAT
Documentation
gaps found
Find gaps in your docs and product
Understand what users are asking, identify knowledge gaps and manage kapa on the analytics platform:
Dashboard and reports
Dashboard and reports
Dashboard and reports
Dashboard and reports
Find and fill content gaps
Find and fill content gaps
Find and fill content gaps
Find and fill content gaps
Analyze user feedback
Analyze user feedback
Analyze user feedback
Analyze user feedback
Optimize knowledge base
Optimize knowledge base
Optimize knowledge base
Optimize knowledge base
Identify question trends
Identify question trends
Identify question trends
Identify question trends
See how the best technical companies in the world are using kapa.ai
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai"
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai"
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai"
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai"
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
How Docker built AI assistants that serves 13 million developers
Docker implemented two AI solutions with Kapa.ai: an Ask AI assistant on docs serving 13M monthly visitors, and Gordon, their in-product AI agent. This speed-to-market approach delivered enterprise-grade AI in weeks, not months.
+k
AI-resolved queries per month
/7
Global coverage since always on
Week
From idea to production-ready AI
Scott Johnston
CEO of Docker
"To help developers quickly find answers to Docker questions, we launched Docker Docs AI powered by kapa.ai”
How Monday.com scaled AI chat to 100,000+ customers
Monday.com deployed Kapa.ai's Ask AI on developer docs and in-product within their API Playground. This AI strategy helps them support 100k+ customers without adding headcount.
x
Increased engagement
min
Saved per question
+k
Devs supported
Daniel Hai
AI & API Product Manager
"Engineers looking at your API might churn by the time they hear back from support. The ability to get answers in real-time is a huge benefit to keeping them engaged."
How Redpanda 5x'd user engagement with AI chat
Redpanda leveraged Kapa.ai's Ask AI assistant across docs, Slack community, and support site as the first line of developer help. This boosted developer productivity, driving rapid user growth and revenue expansion.
x
Monthly usage growth
%
AI answer certainty
Award
Winning AI Docs
Joyce Fee
Senior Manager at Redpanda
"It's an easy sell because the value is irrefutable. Kapa.ai provides instant context-aware responses, enabling developers to quickly integrate Redpanda and accelerate product adoption.”
How Mapbox reduced support tickets by 20% with AI everywhere
Mapbox deployed Kapa.ai across docs, Discord, and Zendesk to transform developer support. The comprehensive AI strategy serves 4M developers globally, including 40% of Fortune 500 companies.
+
Questions Answered
%
Fewer Support Tickets
%
Growth in AI Usage
David Schroeder
Senior Manager, Technical Support Engineering at Mapbox
“It can take years for a support engineer to know the ins and outs of Mapbox, but Kapa now helps them become specialists in weeks.”
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